Terms & Conditions
Use of the Website
Welcome to Harla Jewels. By accessing our website, you agree to use it
only for lawful purposes and not engage in any activity that may harm
the website or its users.
Product Information
We try to display our jewellery products as accurately as possible.
However, slight variations in color or design may occur due to screen
settings or craftsmanship.
Pricing Policy
All prices listed on our website are subject to change without prior
notice. Harla Jewels reserves the right to modify or discontinue any
product at any time.
Orders & Payments
Once an order is placed, you will receive confirmation. We reserve the
right to cancel any order if incorrect information or suspicious
activity is detected.
Shipping & Delivery
Delivery times may vary depending on your location and product
availability. We are not responsible for courier delays.
Return & Refund Policy
Thank you for choosing HARLA Jewels.
All products are non-refundable.
Returns are accepted only for damaged, missing, or wrong items.
Issues must be reported within 48 hours of delivery.
📹 Mandatory Requirement
⚠ Required for ALL Claims
- An unboxing video showing the sealed package and full opening process is required for all claims.
- Claims without proper video proof will not be accepted under any circumstances.
📦 Return Process
- Share Order ID, contact number, photos, and unboxing video via email at harlajewels2026@gmail.com
- Our team will review your request within 24–48 working hours.
- Approved cases will be repaired or replaced accordingly.
⚠️ Important Notes
- No refunds under warranty — only repair or replacement will be provided.
- If the product is unavailable, a refund or store credit may be issued.
- Shipping charges are non-refundable.
- Products must be returned in original packaging.
- Items damaged due to misuse are not eligible for return or replacement.
❌ Cancellation Policy
Orders cannot be cancelled once shipped. Please ensure all details
are correct before placing your order.