Use of the Website

Welcome to Harla Jewels. By accessing our website, you agree to use it only for lawful purposes and not engage in any activity that may harm the website or its users.

Product Information

We try to display our jewellery products as accurately as possible. However, slight variations in color or design may occur due to screen settings or craftsmanship.

Pricing Policy

All prices listed on our website are subject to change without prior notice. Harla Jewels reserves the right to modify or discontinue any product at any time.

Orders & Payments

Once an order is placed, you will receive confirmation. We reserve the right to cancel any order if incorrect information or suspicious activity is detected.

Shipping & Delivery

Delivery times may vary depending on your location and product availability. We are not responsible for courier delays.

📹 Mandatory Requirement

• An unboxing video showing the sealed package and full opening process is required for all claims.
• Claims without proper video proof will not be accepted under any circumstances.

📦 Return Process

1. Share Order ID, contact number, photos, and unboxing video via email at harlajewels2026@gmail.com
2. Our team will review your request within 24–48 working hours.
3. Approved cases will be repaired or replaced accordingly.

⚠️ Important Notes

• No refunds under warranty — only repair or replacement will be provided.
• If the product is unavailable, a refund or store credit may be issued.
• Shipping charges are non-refundable.
• Products must be returned in original packaging.
• Items damaged due to misuse are not eligible for return or replacement.

❌ Cancellation Policy

Orders cannot be cancelled once shipped. Please ensure all details are correct before placing your order.